Shipping policy

StreetYard Shipping Policy

At StreetYard, we strive to ensure your orders are processed, shipped, and delivered in a timely manner. Please review our shipping policy below for details on how we manage shipments.

1. Processing Time

  • All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving payment confirmation.

  • During peak seasons, processing times may be extended.

2. Shipping Rates & Delivery Times

  • Shipping rates are calculated at checkout based on your location and selected shipping method.

  • Estimated delivery times vary depending on your location and chosen service:

    • Standard Shipping: 5-10 business days

    • Expedited Shipping: 2-5 business days

    • International Shipping: 10-20 business days (varies by country)

3. Tracking Information

  • Once your order has shipped, you will receive a confirmation email with tracking details.

  • Tracking information may take up to 48 hours to become active.

4. International Shipping

  • Customers are responsible for any customs fees, taxes, or duties imposed by their country.

  • Delivery times for international orders may be affected by customs processing.

5. Lost or Stolen Packages

  • StreetYard is not responsible for lost or stolen packages after delivery confirmation.

  • If your order is marked as delivered but you have not received it, please contact the shipping carrier directly for assistance.

6. Incorrect Shipping Information

  • Please ensure your shipping address is correct when placing an order. StreetYard is not responsible for orders shipped to incorrectly provided addresses.

  • If you notice an error in your shipping address, contact us immediately at Stretyardcs@outlook.com. We will do our best to update the information before your order ships.

7. Contact Us For questions about your order or our shipping policy, please email us at streetyardcs@outlook.com.

Thank you for shopping with StreetYard! We appreciate your support.