Refund policy

Sum 2 Prove Return and Refund Policy

At Sum 2 Prove, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not fully satisfied with your purchase, we are here to help.

Return Policy:

  • Items can be returned within 30 days of the delivery date.

  • To be eligible for a return, items must be unused, unwashed, and in their original condition with all tags attached.

  • Sale items, limited edition drops, and final sale items are non-returnable.

How to Initiate a Return:

  1. Contact our support team at S2PStreetwear@outlook.com with your order number and reason for the return.

  2. Once approved, we will provide you with return instructions.

  3. Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Refund Policy:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 5-7 business days.

  • Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item shipped, damaged product).

Exchanges:

  • We only replace items if they are defective or damaged. If you need an exchange, please contact us at S2PStreetwear@outlook.com.

Lost or Stolen Packages:

  • Sum 2 Prove is not responsible for packages that are lost or stolen after confirmed delivery. We recommend contacting the shipping carrier directly for assistance.

Contact Us: For any questions or concerns regarding your order, please contact us  or visit our website for further assistance.

Thank you for shopping with Sum 2 Prove. We appreciate your support!